We are aware of an issue affecting some WisePay and WiseSync partners using Xero.

Xero has advised that the issue is currently resolved; however, their investigation is ongoing and additional service disruptions may occur. We are continuing to monitor the situation and will provide updates as they become available.

To restore your connection, you may need to reconnect Xero:

  • WisePay users: Go to Configure > Accounting Connections and select Verify Access to reconnect Xero.
  • WiseSync users: Go to the Edit Company screen and select Connect to Xero to reconnect.

We apologize for any inconvenience this may have caused and appreciate your patience while we worked with Xero to resolve the issue. For questions, please contact help@connectwise.com.

Version 4.394.6.5283 - Release Notes:
  • Wise-Sync
  • WisePay
  • Terms
  • Privacy
  • Compliance
  • Customer Support
  • Website
©2026 Wise-Sync - All Rights Reserved
We are aware of an issue affecting some WisePay and WiseSync partners using Xero.

Xero has advised that the issue is currently resolved; however, their investigation is ongoing and additional service disruptions may occur. We are continuing to monitor the situation and will provide updates as they become available.

To restore your connection, you may need to reconnect Xero:

  • WisePay users: Go to Configure > Accounting Connections and select Verify Access to reconnect Xero.
  • WiseSync users: Go to the Edit Company screen and select Connect to Xero to reconnect.

We apologize for any inconvenience this may have caused and appreciate your patience while we worked with Xero to resolve the issue. For questions, please contact help@connectwise.com.

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