The issue affecting WisePay and WiseSync partners using Xero has now been resolved.
To restore your connection, you may need to reconnect Xero:
WisePay users: Go to Configure > Accounting Connections and select
Verify Access to reconnect Xero.
WiseSync users: Go to the Edit Company screen and select
Connect to Xero to reconnect.
We apologize for any inconvenience this may have caused and appreciate your patience while we worked with Xero to resolve the issue. For questions, please contact
help@connectwise.com.
The issue affecting WisePay and WiseSync partners using Xero has now been resolved.
To restore your connection, you may need to reconnect Xero:
WisePay users: Go to Configure > Accounting Connections and select
Verify Access to reconnect Xero.
WiseSync users: Go to the Edit Company screen and select
Connect to Xero to reconnect.
We apologize for any inconvenience this may have caused and appreciate your patience while we worked with Xero to resolve the issue. For questions, please contact
help@connectwise.com.